Chadron State College
Chadron State College

FAQs

Last Updated: March, 27, 2020

GENERAL

Q: Is the college open?
A: Yes, all offices are open to students and employees. Campus is closed to the public.

Q: Can students meet in-person if groups are less than 10 people?
A: All campus buildings remain open to students at this time. If students choose to work together, they must follow the current standard of not having groups larger than 10 people. If someone in the group feels sick, they should not partake in the meeting.

Q: Are the residence halls open?
A: Yes, the residence halls are open. Residence Hall staff are available to help students who want to pick up their belongings or make arrangements to store their property at CSC. Additional information is available online.

Q: Is food being served?
A: Yes, the cafeteria is open. However, in an effort to support socially distancing, food is available only via carryout. The Eagle Market and C-Store are temporarily closed. Call 308-432-6734 with any questions.
Hours
8 to 10 a.m.
11 a.m. to 1 p.m.
4 to 6 p.m.

Q: Will housing and meal plans be refunded?
A: Room and meal plan refunds are currently ongoing if students decide to cancel. To do so, email cschousing@csc.edu. Eagle Bucks will not be refunded.

Q: Is the Nelson Physical Activity Center open?
A: Not for the general public. Yes, for students and employees only (only 10 at a time).
Hours
6 to 9 a.m.
11 a.m. to 2 p.m.
4 to 7 p.m.

Q: Is the King Library open?
A: Yes, for students and employees only. Starting March 23, the hours will be Monday through Thursday 7:30 a.m. to 7 p.m. and Friday 7:30 a.m. to 4:30 p.m.

Q: Is the Mari Sandoz High Plains Heritage Center open?
A: Not for the general public. Yes, for students and employees. (only 10 at a time)

Q: I was planning to visit campus? Can I still do this?
A: It is recommended that you cancel or postpone your visit. You may take our virtual tour.

Q: I left campus and am taking classes at home through remote delivery. How will I be able to receive my packages sent to campus?
A: You will receive an email notification that a USPS, FedEx, or UPS package has arrived on campus. Respond to sarahmccoy@csc.edu to make arrangements to have it sent to your new address.

PHYSICAL AND MENTAL HEALTH RESOURCES

Q: Does Chadron State College have any confirmed cases of COVID-19 on campus?
A: No, Chadron State College does not have any confirmed cases. COVID-19 cases have been confirmed in Nebraska and nearby states. Additional information about Nebraska’s response to the outbreak is available at the Nebraska Department of Health and Human Services’ website.

Q: What is social distancing?
A: Social distancing is intentionally staying at least 6 feet away from other people and not gathering in groups of more than 10 people to lessen the spread of COVID-19.

Q: Will residence halls stay open even if outbreak spreads?
A: The residence halls, like all other buildings on campus, will remain open to students and employees. However, if an outbreak spreads in a residence hall, the college will follow its Infectious Disease Plan to mitigate the spread.

Q: If I have symptoms correlated/associated with COVID-19, can I use telehealth rather than going into a medical office or clinic? Are there drive-up testing sites in the Panhandle?
A: Students can call the CSC nurse at 308-432-6022 or the Chadron Medical Clinic at 308-432-4441 for a phone triage. Telehealth service is in the final stages of being available by the Chadron Medical Clinic. For up-to-date information, please go to https://www.chadronclinic.com/. At this point there are not drive-up testing sites in the Panhandle.

Q: How can I contact CSC counselors if I am feeling anxious, stressed or depressed?
A: The CSC Counseling Office can be accessed by contacting Colleen Brennan at 308-432-6232 or cbrennan@csc.edu. You can also access more information at https://www.csc.edu/healthserv/counseling/index.csc.

 

Q: Are students being checked if they return to campus?
A: No, the college does not have the capability to perform tests for each individual returning to campus. Please contact Panhandle Public Health District at 308-262-5764 if you are returning to Chadron.

Q: Will there be allowance for family life issues?
A: Please communicate directly with the instructor for each of your courses.

ACADEMICS

Q: What are the hours of START?
A: START is open Monday through Friday during normal work hours (7:30 a.m. to 4:30 p.m.). Email start@csc.edu to set up a Zoom meeting or call 308-432-6061. START is not accepting walk-ins at this time.

Q: How do I access my classes?
A: Effective Monday, March 23, 2020 all Chadron State College academic courses will be accessed only through remote delivery for the remainder of the spring semester.

Q: Will the college offer face-to-face classes in the fall?
A: At this time, the college is operating as if classes will resume on campus in the fall of 2020.

Q: I am a faculty member who needs assistance making arrangements to record a video of my class for remote learning. Who do I contact?
A: For now, contact Elizabeth Ledbetter at eledbetter@csc.edu.

Q: I have questions about my education field experience. Who should I contact?
A: Contact either LaWayne Zeller at lzeller@csc.edu or Stef VanVleet at svanvleet@csc.edu.

Q: Will CSC resume face-to-face classes this semester?
A: Face-to-face classes will not resume. All CSC classes will be delivered remotely through the end of the spring semester.

Q: I am an international student. Will my F-1 visa status be affected if I take multiple classes online?
A: No, your F1 visa status will not be affected. The Student and Exchange Visitor Program (SEVIS), which is run by US Immigration and Customs Enforcement(ICE), said it recognizes that these are special circumstances. As a result of the COVID – 19 pandemic, SEVIS is allowing schools to adapt their procedures around your student visa and temporarily lifting restrictions on online learning for the remainder of the Spring 2020 semester. If you choose to return home to finish your studies, please contact Angie Camerlinck, International Project Coordinator at acamerlinck@csc.edu or by phone at 308-432-6376.

Q: Will there be allowance for student work schedules?
A: Please communicate directly with the instructor for each of your courses. 

Q: Will there be allowance for technology issues?
A: Please see the information at http://csc.edu/covid19/student/index.csc for assistance.  

Q: Are classes required to meet as previously scheduled?
A: This is dependent upon the decision of each individual instructor and their selected mode of delivery. Please communicate directly with the instructor for each of your courses about any concerns. 

Q: How will hands-on exercises, fieldwork, performances, etc., be handled?
A:This is dependent upon the decision of each individual instructor and their selected mode of delivery. Please communicate directly with the instructor for each of your courses about any concerns. 

Q: Will faculty maintain office hours? What’s the best way to contact them?
A: Yes, but faculty may elect to have all of their office hours virtually, by phone or video conferencing. Also, faculty office hours may now be scheduled at different times than they were during the first eight weeks of the semester. Consult the modified syllabus for each of your courses or communicate directly with the instructor by email for additional information. You may also call the office assistant for the academic program. 

Q: How will finals / tests be handled?
A: Consult the modified syllabus for each of your courses or communicate with each instructor directly regarding how this will be addressed. 

Q: How will student-student collaboration for group projects work?
A: There are many options available to students and instructors; please communicate directly with the instructor for each of your courses for more information. 

Q: How will real-time student-teacher interaction / class discussions work?
A: There are many options available to students and instructors; please communicate directly with the instructor for each of your courses. 

Q: What about access to textbooks left behind?
A: At this time, the campus remains open during regular business hours to students and employees. Before electing to return to campus to retrieve textbooks, please communicate directly with each of your instructors about how to address this question; thanks to the generosity of many publishers around the world, there may be free digital (electronic) textbook access available for your particular textbook.

Q: What about library reserve?
A: The LLC remains open; email library@csc.edu or see http://csc.edu/library/hours for updated hours of operation for the remainder of the Spring 2020 semester.

Q: I am enrolled in HPER 332 and want to know if I will receive my Red Cross card.
A: Yes. If you complete and pass your last four tests with an 80% or higher (given during Finals Week) your card will be mailed to you.

Q: I am doing an internship but my site is closed and I don’t know if I can finish my hours.
A: Contact Deena Kennell at dkennell@csc.edu to discuss alternative arrangements for completing your internship.

TECHNOLOGY

Q: What resources are available to help students who are not used to online classes?
A: Please visit https://www.csc.edu/covid19/student/index.csc. IT will continue to update this page.

Q: Are computer labs open to students?
A: Yes, all campus buildings remain open to students. However, please practice social distancing and do not gather in groups of more than 10 people.

Q: What if Sakai goes down and students can’t access it?
A: If you are having trouble logging in to CSC Online/Sakai, please contact the IT Help Desk – 308-432-6311 or helpdesk@csc.edu. After hours support is also available at 1-877-722-6131. IT will work with the software provider in the event that the system becomes unavailable. You may also consult with your instructor on alternate forms of communication such as email.

Q: What is Zoom and how does it work?
A: Zoom is a web-based video conferencing tool. If your instructor uses Zoom for course delivery, you will be able to join a session by clicking the meeting link provided by your instructor.

Q: Can Zoom meetings be recorded and available on-demand?
A:Yes, Zoom meetings can be recorded. It will be up to the instructor to make videos available on-demand, so you will need to check with your instructor to see if recordings will be available and where the links will be located.

Q: Will faculty receive instruction on how to teach online?
A: Nearly all of Chadron State’s faculty has some type training for online instruction. The college will continue to provide resources to faculty about online instruction, as well. 

Q: Has CSC done remote learning on this scale before?
A: No, this is a unique time in Chadron State’s history. We appreciate your patience during this transition.

Q: Will there be an extra charge for remote delivery?
A: No, there will be no extra fees for classes delivered remotely.

WORKSTUDY

Q: How will the College handle student employment for the remainder of the semester?
A: If a student worker is able and willing to work, the College can assign duties as available. If a student worker says he/she can’t work, we will not require them to do so but they will not be paid. This approach also applies to student workers (work study students) who were previously employed to work off campus, for example, at local schools. Students who normally work but no longer have work available to them or supervisors who need work should email Kimberley Hernandez at: khernandez@csc.edu or payroll@csc.edu or call 308-432-6418. (Please note that normal hiring process such as filling out a bi-weekly hiring form will apply)

TRAVEL

Q: I am an employee or student worker returning to campus. How do I know if the area I'm returning from was experiencing community spread?
A: Please visit one of these maps. Please self-report by calling Panhandle Public Health District at 308-262-5764. Then self-quarantine and self-monitor for 14 days. Please also contact CSC Human Resources at 308-432-6224 or email hr@csc.edu.

United States: https://www.cdc.gov/coronavirus/2019-ncov/cases-in-us.html, scroll down to the map of state reporting cases of COVID-19 to CDC, hover over the state you are returning from, if it says Community Transmission: Yes, self-report.

Outside the US: https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html, scroll down to the map that says Search COVID-19 risk assessment by country. If you are returning from a country with Widespread Sustained Spread: Yes, self-report.

If you were at a state or country that is undetermined, but you know there is community spread in the city you were visiting: Yes, self-report.

Q: Is the campus limiting travel?
A: As of March 16, all college-related travel has been indefinitely postponed.

ATHLETICS and EVENTS

Q: How will I find out the CSC events that will be canceled or postponed?
A: Please continue to monitor CSC emails for further information or check the web page csc.edu/covid19.

Q: What is the plan for later events such as commencement and The Big Event?
A: The college will make a decision about spring commencement, The Big Event, and other events that occur later than April 14, 2020, by April 1.

Q: What is the status of athletic competitions?
A: All RMAC and NCAA Division II competitions are canceled for the remainder of the semester, including championships. Additional information is available online.

The first three spring rodeos have been canceled, but the finals are still scheduled for Casper, Wyoming, in June.